Gran Caribe Villa Tortuga, Varadero ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

Calle 7 Entre Av Kawama Y Playa, Varadero, Cuba, 0

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Varadero 11.0 km

Airports

Juan Gualberto Gomez International (VRA) 24.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Impressive Shower!

The shower had excellent pressure and the water temperature was perfect, making for a refreshing experience.view full review

Spotless Room

The room was immaculate and well-maintained, truly enhancing my comfort during the stay.view full review

Relaxing Spa!

The spa facilities were serene and the treatments provided were rejuvenating, perfect for unwinding.view full review

Delicious Breakfast!

The breakfast spread was impressive, featuring fresh and flavorful options that fueled my day.view full review

Excellent Pool!

The pool had the perfect temperature, making it enjoyable to swim and relax after a long day.view full review

General

Wi-Fi
Parking
Rooms/ Facilities for disabled
Currency exchange

Sports & Fitness

Exercise gym
Tennis
Mini golf

Services

Car hire
Medical facilities service
Shops/Commercial services

Dining

Restaurant
Bar/ Lounge area
Buffet breakfast

Children

Children's pool

Spa & Leisure

Outdoor swimming pool
Garden area

Room features

Air conditioning
In-room safe
Balcony

Media

Television
Telephone

Location

Calle 7 Entre Av Kawama Y Playa, Varadero, Cuba, 0

Map view

Calle 7 Entre Av Kawama Y Playa, Varadero, Cuba, 0

City landmarks

Calle 13

Gaviota

640 m

Carretera Vía Blanca Km 1.5

Centro Internacional de Paracaidismo

710 m

Av 1

Gran Parque de la Artesania

760 m

Varadero Beach

800 m

Eclipse

1.0 km

Church

Iglesia Santa Elvira

3.1 km

Centro de Negocios

1.1 km

Cine

1.5 km

Vía Blanca Km 31

Marina Darsena

1.6 km

Avenida 1st

Parque Central

2.9 km

Casa de Cultura

1.7 km

Av de la Playa

Casa del Habano

1.8 km

Avivamiento Para Todas Las Naciones

1.9 km

Iglesia Plesbisteriana

2.0 km

Avenida 1 & Calle 34

Galeria Espacio 34

2.0 km

Karaoke Nicaragua

2.0 km

Vista La Piedra del Chino

2.0 km

Galeria de Arte

2.0 km

Alquiler de motos acuaticas

2.0 km

cnr Av 1 & Calle 34

ABC Academia de Arte y Cultura

2.0 km

Avenida 1ra. Esq 48

Artecru

2.8 km

skydive center varadero

2.4 km

Park

Las 8000 Taquillas Park and Shopping Mall

2.9 km

DiscoTempo

2.6 km

Event hall

casa de la musica varadero

2.7 km

cnr Av 1 & Calle 44

Libreria Hanoi

2.8 km

Mall

Centro Comercial Hicacos

2.9 km

Nearby

Anfiteatro de Varadero

370 m

Varadero 04Nov2018 Nes y Yadi

590 m

Restaurants

Elite

80 m

705 38 St. B/ 42 And 7ma 705 38 St. B/ 42 and 7ma

Kiki's

230 m

Avenida kawama calle 5

La Sangria

140 m

Avenida Kawama esq. primera

Castel Nuovo

390 m

1ra. Ave. y Calle 11

Restaurante Castel Nuovo

390 m

Restaurant

Supermachi

610 m

Camino Del Mar

La Casa del Chef

490 m

Avenida Primera y 12

Kiki's Club

280 m

Restaurant

Restaurente El Ranchon

880 m

Restaurant

Reviews and Ratings

Feedback from previous guests about their experience.

58%

liked the hotel and would stay again

beachfront location

comfortable beds

maintenance issues

inconsistent service

5.8/10

Guest rating

Rooms

5.1

Location

7.5

Service

6.4

Dining

5.0

Charles

United States, June 2024

7.0/10

My stay at the hotel was a mix of highs and lows. The location was fantastic, right on the beach, and it was great to have friendly staff around. However, the noise from the nearby machine room and entertainment stage made it hard to sleep. The dining experience left something to be desired due to the heat and lack of cutlery. Despite these issues, the service was top-notch and the facilities were enjoyable.

Rooms

6.0

My room, despite being equipped with useful amenities like a fridge and safety deposit box, was unfortunately situated right next to the noisy machine room and behind the loud entertainment stage.

Service

9.0

The staff were incredibly friendly and obliging. It was a nice change to see them working with a smile and clean sheets were a plus.

Location

8.0

The location was truly fabulous, with well-maintained surroundings and a lovely pool area, but caution is needed as it can get slippery. The only downside was the apparent lack of concern from the hotel owners.

Dining

5.0

The dining experience was a bit of a letdown with the buffet area getting uncomfortably hot and the struggle to find cutlery and clean glasses. However, I did appreciate the presence of organic vegetables.

Facilities

7.0

The hotel offered various services like car hire and medical facilities, and the pool and beach areas were well-kept, albeit with minor slip concerns.

John

United Kingdom, March 2024

5.0/10

The hotel's location is unbeatable, right on the beach, and just a short walk to the resort. The rooms had some issues, like a musty smell and malfunctioning amenities, but the comfortable beds and balcony with ocean view were highlights. The service was a mixed bag, with some staff displaying rude behavior while others were genuinely welcoming. The dining experience was subpar, with limited options and cleanliness concerns. The facilities received a mediocre rating, with some aspects in need of improvement.

Rooms

5.0

The rooms had some maintenance issues, but the comfortable beds and balcony were nice.

Service

5.0

Service was a mix of rude and friendly staff, with inconsistency in customer care.

Location

8.0

The hotel's prime beachfront location was a highlight, but the lack of care from the management was evident.

Dining

5.0

The dining experience was disappointing with limited options and cleanliness issues.

Facilities

5.0

Facilities were in need of improvement, impacting the overall guest experience.

beachfront location

maintenance issues

Willie

United States, December 2023

6.0/10

My stay at the hotel was a mix of positives and negatives. The location was fantastic, right by the beach, and close to the resort, but the rooms were not ready until late in the day and were quite noisy due to their proximity to the entertainment stage. The dining experience left much to be desired, with limited options and uncomfortable conditions, but the service from some staff members was friendly and accommodating.

Rooms

5.0

The rooms were acceptable, although they had a musty smell and felt a bit dingy and unsettling.

Service

7.0

Some staff members were friendly and accommodating in their service.

Location

8.0

The location was fabulous, with beautiful surroundings, though caution was needed around the pool area to prevent slipping.

Dining

5.0

The dining experience was subpar, with limited options, uncomfortable conditions, and repetitive meals.

Facilities

6.0

The facilities were average, with some areas showing signs of wear and tear.

Great location

Musty rooms

Robert

United Kingdom, December 2023

6.2/10

The hotel had its ups and downs. The service was beyond friendly and the location was fantastic. However, the rooms were less than ideal, and the dining experience left something to be desired.

Rooms

5.0

My room was right next to the noisy 'machine' room, making it hard to sleep. Some amenities were broken or not functioning properly.

Service

9.0

The staff were overly friendly and obliging, which was a pleasant change. They seemed to genuinely enjoy their work.

Location

7.0

The location was the best part, but it's a shame the hotel owners don't maintain it well enough for the guests. The pool area was lovely, but slippery.

Dining

6.0

The dining experience was average, with some areas getting uncomfortably hot. Limited variety in the buffet.

Facilities

5.0

The facilities were not well-maintained, with some broken amenities. Maintenance seemed lacking in certain areas.

Rodney

United Kingdom, December 2023

6.0/10

The hotel offers a mix of positives and negatives. The rooms, although categorized as superior, had some minor flaws like jiggling toilet handles and non-functional A/C remotes. The service was a blend of friendliness and some reported rudeness. The location, although well-kept, suffers from a lack of care from the hotel owners. The dining experience had its flaws despite sporadic excellence. Overall, the hotel has room for improvement.

Rooms

7.0

The superior rooms had some minor flaws like jiggling toilet handles and non-functional A/C remotes.

Service

6.0

The service was a mix of friendliness and reported rudeness.

Location

6.0

The location, while well-kept, lacks care from the hotel owners.

Dining

5.0

The dining experience had its flaws despite sporadic excellence.

Facilities

6.0

The facilities need improvement to meet expectations.

Ross

United Kingdom, October 2023

6.4/10

My stay at the hotel had a mix of positives and negatives. The ocean view from the room was stunning, but there were several issues like no hot water, malfunctioning fridge, and only half the lights working. The service was commendable, with friendly staff, but the dining experience left much to be desired. The location was beautiful, but there were some maintenance concerns that affected the overall experience.

Rooms

6.0

The room had a breathtaking ocean view but unfortunately had several flaws like no hot water and a malfunctioning fridge.

Service

8.0

The staff was friendly and provided excellent service throughout my stay.

Location

7.0

The hotel's location was stunning with a beautiful ocean view, but there were some maintenance issues that impacted the overall experience.

Dining

5.0

The dining experience had its shortcomings with limited options and some quality issues.

Facilities

6.0

The facilities were adequate, but there were maintenance concerns that affected the overall satisfaction.

Joe

United States, September 2023

5.2/10

I had a mixed experience at this hotel. The rooms were less than ideal, being unbearably loud due to the entertainment stage right behind them, with various maintenance issues like no hot water and malfunctioning appliances. On the bright side, the ocean view was a nice touch. However, the noise from the neighboring 'machine' room made it hard to sleep peacefully, even with earplugs.

Rooms

5.0

The room's condition was disappointing with various issues like noise, maintenance problems, and disturbances during the night.

Service

7.0

The staff was friendly and accommodating, which was a plus. They worked hard to cater to guests despite the challenges faced.

Location

8.0

The location was superb in Varadero, offering beautiful surroundings. Yet, it was disappointing that the hotel owners seemed indifferent to guest experiences.

Dining

5.0

The dining experience was subpar with issues like lack of air conditioning, cleanliness problems, and repetitive food options.

Facilities

5.0

The facilities were not up to par, especially the dining area. The overall experience was impacted by the inadequacies.

beautiful location

maintenance issues

Jonathan

United States, August 2023

5.0/10

The hotel had some issues with hot water, and the rooms lacked basic amenities like batteries. The service was a mix of rude and friendly experiences. The location was lovely, right on the beach, but there was no drinking water provided. The dining experience was quite disappointing with moldy butter and repetitive food. Overall, the facilities were average.

Rooms

5.0

The rooms were not ideal - there were issues with hot water, and lacking basic amenities like batteries.

Service

5.0

The service varied from rude and unhelpful to friendly, with some staff showing care.

Location

7.0

The location was lovely, right on the beach. However, they didn't provide drinking water.

Dining

5.0

The dining experience was quite disappointing with moldy butter and repetitive food.

Facilities

6.0

The facilities were average.

John

United Kingdom, August 2023

5.0/10

Staying at the hotel felt like being in a completely different place. The rooms were just okay, but the bed sheets had a musty smell. Unfortunately, the proximity to the 'machine' room led to disruptive noise throughout the night, making it difficult to sleep.

Rooms

5.0

The rooms were just okay, but the bed sheets smelled like humidity. The noise from the nearby 'machine' room was disruptive, affecting sleep quality.

Service

5.0

Not all, but most of the staff were rude and unhelpful, especially at the reception. However, there were some friendly members. Getting money out of guests seemed to be a priority for many services.

Location

8.0

The location right next to the beach was fabulous, offering a beautiful setting. However, it seems the hotel owners do not prioritize guest satisfaction.

Dining

5.0

The dining experience was disappointing, with repetitive meals and a hot buffet area without proper air conditioning. Cleanliness and cutlery availability were also concerns.

Facilities

5.0

The facilities were subpar, with maintenance issues and lack of attention to guest comfort.

William

United States, June 2023

6.0/10

Staying at this hotel had its highs and lows. The rooms had some issues like broken furniture and moldy curtains, but the beach access was convenient. The service was a mixed bag with some rude reception staff but friendly chefs. The location was excellent right by the beach, although the owners seem neglectful. The dining experience was lacking variety, but they offered decent pizza.

Rooms

5.0

The rooms were a bit disappointing with broken furniture and moldy curtains.

Service

6.0

The service was a mix of rude reception staff and friendly chefs.

Location

8.0

The location was great, right by the beach, even though the owners seem neglectful.

Dining

5.0

The dining experience lacked variety but had decent pizza.