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Gran Caribe Villa Tortuga Varadero, Varadero
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Key details
About the Hotel
Calle 7 Entre Av Kawama Y Playa,
Varadero,
Cuba,
0,
Matanzas
Gran Caribe Villa Tortuga is a family-friendly hotel located in Varadero, Cuba, offering a mix of leisure and convenience. Its prime position near the white sandy beach allows guests to enjoy sunbathing with comfortable sun loungers and umbrellas. The hotel features thoughtful amenities and a wide range of activities suitable for all ages. It is situated 15.5 miles from Juan Gualberto Gómez International Airport, making it accessible for travelers.
Location
Villa Tortuga is conveniently located off the main road at the start of Varadero village, providing easy access to local attractions. Nearby destinations include the Artisan Market and Las 8000 Taquillas Park and Shopping Mall for shopping enthusiasts. Transport links are effective, with Juan Gualberto Gómez International Airport just a 25-kilometer drive away, facilitating straightforward arrival and departure for guests.
Rooms
Villa Tortuga provides 292 air-conditioned guestrooms, each equipped with essential amenities such as satellite TV, an in-room safe, and a private bathroom. Thoughtful touches include laptop-friendly workspaces and comfortable balconies or terraces. Bathrooms feature both bathtubs and showers for added convenience. Each room is designed with the modern traveler in mind, ensuring comfort during their stay.
Eat & Drink
Guests at Villa Tortuga can enjoy meals at two onsite restaurants that cater to various tastes. A complimentary breakfast buffet is provided daily, along with options for lunch and dinner. The hotel also features a poolside bar and a beach bar, offering refreshing drinks to guests lounging by the pool or on the beach. The rustic adjoining Ranchón serves cool drinks in a relaxed atmosphere.
Leisure & Business
The hotel offers an extensive array of leisure activities, including a swimming pool, a children's pool, and a range of water sports like windsurfing and diving. Guests have access to indoor activities like table tennis and a fully-equipped gym. An entertainment program is available for both adults and children, featuring live music and organized events. Safety measures include smoke detectors and a first aid kit, ensuring a secure environment.
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Getting around
A list of all available modes of transport
City Center
Varadero
6.8
mi
Airports
Juan Gualberto Gomez International (VRA)
15.3
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa!
The spa treatment was heavenly, with skilled therapists and a tranquil setting that melted my stress away.view full review
Luxurious Bedding
The bed was incredibly comfortable, making it easy to get a restful night's sleep.view full review
Exquisite Cuisine
Every meal was a delight, with expertly crafted dishes that showcased fresh ingredients and bold flavors.view full review
Excellent Accessibility
The accessible facilities were thoughtfully designed, making navigation seamless and comfortable during my stay.view full review
Refreshing Shower
The shower had perfect pressure and temperature, providing an invigorating start to my day.view full review
Great Pool Area
The pool was the ideal temperature, and lounging by it felt absolutely rejuvenating.view full review
Cozy Lounge Space
The living area was inviting and spacious, perfect for relaxing and unwinding after a long day.view full review
Well-Equipped Rooms
The meeting facilities were equipped with modern technology that made our presentations smooth and professional.view full review
General
Wi-Fi
Parking
Rooms/ Facilities for disabled
Currency exchange
Sports & Fitness
Exercise gym
Tennis
Mini golf
Services
Car rental
Medical facilities service
Stores/Commercial services
Dining
Restaurant
Bar/ Lounge area
Buffet breakfast
Children
Children's pool
Spa & Leisure
Outdoor swimming pool
Garden area
Room features
Air conditioning
In-room safe
Balcony
Media
Television
Telephone
Show more
Location
Calle 7 Entre Av Kawama Y Playa,
Varadero,
Cuba,
0,
Matanzas
Map view
Calle 7 Entre Av Kawama Y Playa,
Varadero,
Cuba,
0,
Matanzas
City landmarks
Calle 13
Gaviota
2100 ft
Carretera Vía Blanca Km 1.5
Centro Internacional de Paracaidismo
2400 ft
Av 1
Gran Parque de la Artesania
2500 ft
Varadero Beach
2700 ft
Eclipse
3300 ft
Church
Iglesia Santa Elvira
1.9
mi
Centro de Negocios
3800 ft
Cine
4900 ft
Vía Blanca Km 31
Marina Darsena
5200 ft
Avenida 1st
Parque Central
1.8
mi
Casa de Cultura
1.0
mi
Av de la Playa
Casa del Habano
1.1
mi
Avivamiento Para Todas Las Naciones
1.2
mi
Iglesia Plesbisteriana
1.2
mi
Avenida 1 & Calle 34
Galeria Espacio 34
1.2
mi
Karaoke Nicaragua
1.2
mi
Vista La Piedra del Chino
1.2
mi
Galeria de Arte
1.2
mi
Alquiler de motos acuaticas
1.3
mi
cnr Av 1 & Calle 34
ABC Academia de Arte y Cultura
1.3
mi
Avenida 1ra. Esq 48
Artecru
1.7
mi
skydive center varadero
1.5
mi
Parks
Las 8000 Taquillas Park and Shopping Mall
1.8
mi
DiscoTempo
1.6
mi
Events
casa de la musica varadero
1.7
mi
cnr Av 1 & Calle 44
Libreria Hanoi
1.7
mi
Mall
Centro Comercial Hicacos
1.8
mi
Nearby
Anfiteatro de Varadero
1300 ft
Varadero 04Nov2018 Nes y Yadi
2000 ft
Restaurants
Elite
300 ft
705 38 St. B/ 42 And 7ma 705 38 St. B/ 42 and 7ma
Kiki's
800 ft
Avenida kawama calle 5
La Sangria
500 ft
Avenida Kawama esq. primera
Castel Nuovo
1300 ft
1ra. Ave. y Calle 11
Restaurante Castel Nuovo
1300 ft
Restaurant
Supermachi
2100 ft
Camino Del Mar
La Casa del Chef
1700 ft
Avenida Primera y 12
Kiki's Club
1000 ft
Restaurant
Restaurente El Ranchon
2900 ft
Restaurant
Reviews and Ratings
Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
beachfront location
comfortable beds
maintenance issues
inconsistent service
5.8/10
Guest rating
Rooms
5.1
Location
7.5
Service
6.4
Dining
5.0
Guest reviews
5.8/10
based on 10 review
0.0
0.0/10based on 0 review
Charles
United States of America,
June
2024
7.0/10
My stay at the hotel was a mix of highs and lows. The location was fantastic, right on the beach, and it was great to have friendly staff around. However, the noise from the nearby machine room and entertainment stage made it hard to sleep. The dining experience left something to be desired due to the heat and lack of cutlery. Despite these issues, the service was top-notch and the facilities were enjoyable.
Rooms
6.0
My room, despite being equipped with useful amenities like a fridge and safety deposit box, was unfortunately situated right next to the noisy machine room and behind the loud entertainment stage.
Service
9.0
The staff were incredibly friendly and obliging. It was a nice change to see them working with a smile and clean sheets were a plus.
Location
8.0
The location was truly fabulous, with well-maintained surroundings and a lovely pool area, but caution is needed as it can get slippery. The only downside was the apparent lack of concern from the hotel owners.
Dining
5.0
The dining experience was a bit of a letdown with the buffet area getting uncomfortably hot and the struggle to find cutlery and clean glasses. However, I did appreciate the presence of organic vegetables.
Facilities
7.0
The hotel offered various services like car hire and medical facilities, and the pool and beach areas were well-kept, albeit with minor slip concerns.
John
United Kingdom,
March
2024
5.0/10
The hotel's location is unbeatable, right on the beach, and just a short walk to the resort. The rooms had some issues, like a musty smell and malfunctioning amenities, but the comfortable beds and balcony with ocean view were highlights. The service was a mixed bag, with some staff displaying rude behavior while others were genuinely welcoming. The dining experience was subpar, with limited options and cleanliness concerns. The facilities received a mediocre rating, with some aspects in need of improvement.
Rooms
5.0
The rooms had some maintenance issues, but the comfortable beds and balcony were nice.
Service
5.0
Service was a mix of rude and friendly staff, with inconsistency in customer care.
Location
8.0
The hotel's prime beachfront location was a highlight, but the lack of care from the management was evident.
Dining
5.0
The dining experience was disappointing with limited options and cleanliness issues.
Facilities
5.0
Facilities were in need of improvement, impacting the overall guest experience.
beachfront location
maintenance issues
Willie
United States of America,
December
2023
6.0/10
My stay at the hotel was a mix of positives and negatives. The location was fantastic, right by the beach, and close to the resort, but the rooms were not ready until late in the day and were quite noisy due to their proximity to the entertainment stage. The dining experience left much to be desired, with limited options and uncomfortable conditions, but the service from some staff members was friendly and accommodating.
Rooms
5.0
The rooms were acceptable, although they had a musty smell and felt a bit dingy and unsettling.
Service
7.0
Some staff members were friendly and accommodating in their service.
Location
8.0
The location was fabulous, with beautiful surroundings, though caution was needed around the pool area to prevent slipping.
Dining
5.0
The dining experience was subpar, with limited options, uncomfortable conditions, and repetitive meals.
Facilities
6.0
The facilities were average, with some areas showing signs of wear and tear.
Great location
Musty rooms
Robert
United Kingdom,
December
2023
6.2/10
The hotel had its ups and downs. The service was beyond friendly and the location was fantastic. However, the rooms were less than ideal, and the dining experience left something to be desired.
Rooms
5.0
My room was right next to the noisy 'machine' room, making it hard to sleep. Some amenities were broken or not functioning properly.
Service
9.0
The staff were overly friendly and obliging, which was a pleasant change. They seemed to genuinely enjoy their work.
Location
7.0
The location was the best part, but it's a shame the hotel owners don't maintain it well enough for the guests. The pool area was lovely, but slippery.
Dining
6.0
The dining experience was average, with some areas getting uncomfortably hot. Limited variety in the buffet.
Facilities
5.0
The facilities were not well-maintained, with some broken amenities. Maintenance seemed lacking in certain areas.
Rodney
United Kingdom,
December
2023
6.0/10
The hotel offers a mix of positives and negatives. The rooms, although categorized as superior, had some minor flaws like jiggling toilet handles and non-functional A/C remotes. The service was a blend of friendliness and some reported rudeness. The location, although well-kept, suffers from a lack of care from the hotel owners. The dining experience had its flaws despite sporadic excellence. Overall, the hotel has room for improvement.
Rooms
7.0
The superior rooms had some minor flaws like jiggling toilet handles and non-functional A/C remotes.
Service
6.0
The service was a mix of friendliness and reported rudeness.
Location
6.0
The location, while well-kept, lacks care from the hotel owners.
Dining
5.0
The dining experience had its flaws despite sporadic excellence.
Facilities
6.0
The facilities need improvement to meet expectations.
Ross
United Kingdom,
October
2023
6.4/10
My stay at the hotel had a mix of positives and negatives. The ocean view from the room was stunning, but there were several issues like no hot water, malfunctioning fridge, and only half the lights working. The service was commendable, with friendly staff, but the dining experience left much to be desired. The location was beautiful, but there were some maintenance concerns that affected the overall experience.
Rooms
6.0
The room had a breathtaking ocean view but unfortunately had several flaws like no hot water and a malfunctioning fridge.
Service
8.0
The staff was friendly and provided excellent service throughout my stay.
Location
7.0
The hotel's location was stunning with a beautiful ocean view, but there were some maintenance issues that impacted the overall experience.
Dining
5.0
The dining experience had its shortcomings with limited options and some quality issues.
Facilities
6.0
The facilities were adequate, but there were maintenance concerns that affected the overall satisfaction.
Joe
United States of America,
September
2023
5.2/10
I had a mixed experience at this hotel. The rooms were less than ideal, being unbearably loud due to the entertainment stage right behind them, with various maintenance issues like no hot water and malfunctioning appliances. On the bright side, the ocean view was a nice touch. However, the noise from the neighboring 'machine' room made it hard to sleep peacefully, even with earplugs.
Rooms
5.0
The room's condition was disappointing with various issues like noise, maintenance problems, and disturbances during the night.
Service
7.0
The staff was friendly and accommodating, which was a plus. They worked hard to cater to guests despite the challenges faced.
Location
8.0
The location was superb in Varadero, offering beautiful surroundings. Yet, it was disappointing that the hotel owners seemed indifferent to guest experiences.
Dining
5.0
The dining experience was subpar with issues like lack of air conditioning, cleanliness problems, and repetitive food options.
Facilities
5.0
The facilities were not up to par, especially the dining area. The overall experience was impacted by the inadequacies.
beautiful location
maintenance issues
Jonathan
United States of America,
August
2023
5.0/10
The hotel had some issues with hot water, and the rooms lacked basic amenities like batteries. The service was a mix of rude and friendly experiences. The location was lovely, right on the beach, but there was no drinking water provided. The dining experience was quite disappointing with moldy butter and repetitive food. Overall, the facilities were average.
Rooms
5.0
The rooms were not ideal - there were issues with hot water, and lacking basic amenities like batteries.
Service
5.0
The service varied from rude and unhelpful to friendly, with some staff showing care.
Location
7.0
The location was lovely, right on the beach. However, they didn't provide drinking water.
Dining
5.0
The dining experience was quite disappointing with moldy butter and repetitive food.
Facilities
6.0
The facilities were average.
John
United Kingdom,
August
2023
5.0/10
Staying at the hotel felt like being in a completely different place. The rooms were just okay, but the bed sheets had a musty smell. Unfortunately, the proximity to the 'machine' room led to disruptive noise throughout the night, making it difficult to sleep.
Rooms
5.0
The rooms were just okay, but the bed sheets smelled like humidity. The noise from the nearby 'machine' room was disruptive, affecting sleep quality.
Service
5.0
Not all, but most of the staff were rude and unhelpful, especially at the reception. However, there were some friendly members. Getting money out of guests seemed to be a priority for many services.
Location
8.0
The location right next to the beach was fabulous, offering a beautiful setting. However, it seems the hotel owners do not prioritize guest satisfaction.
Dining
5.0
The dining experience was disappointing, with repetitive meals and a hot buffet area without proper air conditioning. Cleanliness and cutlery availability were also concerns.
Facilities
5.0
The facilities were subpar, with maintenance issues and lack of attention to guest comfort.
William
United States of America,
June
2023
6.0/10
Staying at this hotel had its highs and lows. The rooms had some issues like broken furniture and moldy curtains, but the beach access was convenient. The service was a mixed bag with some rude reception staff but friendly chefs. The location was excellent right by the beach, although the owners seem neglectful. The dining experience was lacking variety, but they offered decent pizza.
Rooms
5.0
The rooms were a bit disappointing with broken furniture and moldy curtains.
Service
6.0
The service was a mix of rude reception staff and friendly chefs.
Location
8.0
The location was great, right by the beach, even though the owners seem neglectful.
Dining
5.0
The dining experience lacked variety but had decent pizza.
Facilities
7.0
The facilities were adequate but nothing extraordinary.